Privacy Policy

1. Introduction

This Privacy Policy describes how PACABAMBA OÜ (“we”, “us”, “our”) collects, uses and discloses your personal information when you visit or make a purchase from pacabamba.com (the “Site”).

We are committed to protecting your personal data and handling it responsibly in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

2. Company Information

PACABAMBA OÜ
Lõõtsa tn 5
Lasnamäe linnaosa
11415 Tallinn
Harju maakond
Estonia

Registry Code: 17299196
VAT ID: EE102897302

Contact:
Email: contact@pacabamba.com

3. Personal Information We Collect

When you visit the Site, we may collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

a) Device Information

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

b) Order Information

When you make or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Payment information (processed securely by third-party providers)

  • Email address

  • Phone number (if provided)

c) Customer Support

If you contact us, we collect the information you choose to share with us.

4. How We Use Your Personal Information

We use your personal information to:

  • Process and fulfil orders

  • Communicate with you regarding your order

  • Provide customer support

  • Improve and optimise our Site

  • Comply with legal obligations

  • Prevent fraud and misuse

We do not sell your personal data.

5. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Your consent

  • The performance of a contract (e.g. fulfilling an order)

  • Compliance with legal obligations

  • Our legitimate interests (e.g. improving our services)

6. Sharing Personal Information

We share your personal information only with trusted third parties necessary to operate our business, including:

  • Shopify (e-commerce platform)

  • Payment service providers

  • Shipping and logistics partners

  • IT and analytics services

These providers process data only as necessary and in accordance with applicable data protection laws.

7. International Data Transfers

Your personal information may be transferred outside the European Union, including to Canada and the United States, where Shopify and certain service providers operate.

In such cases, appropriate safeguards are applied, such as Standard Contractual Clauses approved by the European Commission.

8. Cookies

We use cookies to operate and improve our Site. Cookies help us understand how visitors interact with the Site and enable essential functions such as checkout and security.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.

9. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact us at contact@pacabamba.com.

10. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

11. Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be published on this page.

12. Contact

For questions about this Privacy Policy or our data practices, please contact us at:
contact@pacabamba.com